![]() Of primary concern are programs that inject themselves into the video process, like video capture programs and overclockers, that can cause DirectX (both 11 and 12) programs to crash. If you are having trouble running the game at all, you can edit the settings for the game manually. If you are experiencing crashes playing the game in full-screen mode, please go to your game options, select "video", and set "mode" to either "borderless windowed" or "windowed" to improve stability. Create New Windows Administrator AccountĪs a test, create a new Windows Administrator ( Advanced System Settings -> Advanced -> Settings -> Advanced -> Change -> Automatically manage paging file size for all drives -> System Managed -> OkĮxample: Crashes When Games is Fullscreen ![]() Please run Windows Update to make sure you have the most recent version of your OS and additional updates that Microsoft may send through Windows Update. Check for Windows UpdatesĪt times it is important to make sure your Windows environment is up to date. Please go to the Stardock forums, find the game location, an create a new thread for it. If not, there might be something wrong that we need to look at. If it runs as expected, then its a settings issue. You can copy the save from Game_OLD\Saves to the newly created directory Game\Saves and load try loading it. If the game then runs, there is a setting, MOD, or an issue with the save (if loading from one prior). Rename that game directory to Game_OLD (using the example above it would be Star Control_OLD) This is an example of one of our games, Star Control: Renaming Stardock Local Filesįor almost all Stardock games, there are user-specific files saved (settings, saves, etc) in your Documents folder. Run the RedistInstall file and allow it to finish. Naviate to the installation directory for the game. Run: vcredist_圆4.exe ('Repair' option when prompted)Ĭ:\Program Files (x86)\Steam\steamapps\common\Steamworks Shared\_CommonRedist\DirectX\Jun2010 The below screenshots will help with how to do that:Ĭ:\Program Files (x86)\Steam\steamapps\common\Steamworks Shared_CommonRedist\vcredist\2019 Nvidiaįor Nvidia driver uninstalling/clean installing. ![]() Even if they are current, a full remove, and reinstall, would be prudent especially if you have recently installed Windows 10. Please make sure your video drivers are up-to-date. If the game was delivered via Epic, please see the follow link for verifying your Epic files: If the game was delivered via Steam, please see the follow link for verifying your Steam files: If your issue has been mentioned, but not addressed in the forums, please continue with the steps below. Another resource for seeing if your issue is being addressed can be found in the OTC forum: General Offworld Trading Company Troubleshootingīelow is a short list of things to try if you are having technical issues with installing or running Offworld Trading Company. UPDATE: Some players have reported that restarting their steam client gets the Almanac to install correctly.How can I get my registration / product key information Sorry for any inconvenience, we are on it! Once we do anyone who wons OTC (through any method) will be able to get it. We are working on getting that corrected. I believe it is setup incorrectly in Steam. More glaringly The Almanac doesn't seem to be buyable directly. ![]() We are working on making it a direct option when you right click on the game in your steam library or maybe adding a link for it in the game.Ģ. We have 2 issues we are currently working on.ġ, The above method of getting to the Almanac is kinda clunky. You can get there by selecting the Properties of the game -> Local Files -> Browse Local Files. The Almanac contains a strategy guide, details from a planetary geologist about Mars and Soren's Designer notes.Įveryone should have the Almanac PDF in the directory where the game is installed. Early Access buyers, release buyers, Deluxe editions buyers, people that bought direct from Stardock or from Green Man Gaming, everyone. The Almanac is a free DLC that everyone has access to.
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